With 15 years of experience in various education-related roles, I have developed a diverse skill set in instructional design and educational technology, both within the United States and internationally. During my time in Beijing, China, I collaborated with several R&D teams to enhance educational programs by integrating technology and developing original educational products. This included the development of interactive flip charts for smart boards, online learning courses, and in-person training packages. Additionally, I have written storyboards, recorded audio, and utilized green screen technology to produce high-quality content for multiple projects.

Since returning to the U.S., I have continued to build upon my expertise in leveraging technology to facilitate impactful learning, with a focus on eLearning course development. My experience has continually shaped and expanded my understanding of how innovative tools can be leveraged to create effective, engaging, and impactful learning experiences, and I remain focused on further developing these skills.

Resolutions Weight Management Center* has a quarterly client retention rate of 15%. They would like to increase the effectiveness of their low-carb program in order to attract and retain more clients. In order to determine how to satisfy customers, they collected survey data to determine ways in which they can help the clients succeed in their weight management goals and improve the customers' overall experience.

The primary goal is to increase client retention by 20% by the end of the year. To do this, Resolutions Weight Management Center aims to provide more educational support to the clients.
*This is a fictitious business.